Account & Billing
Updating your billing information and payment method
How to manage your subscription, update your card, download invoices, and change plans.
Billing for Kinetic Cloud is handled through your account portal at account.gaviso.agency — separate from your hosting control panel.
Update your payment method
- Sign in at account.gaviso.agency.
- Open your billing or payment settings.
- Add or update your card details and save.
Your new payment method will be used for the next renewal automatically.
View and download invoices
Your invoice history lives in the same portal. You can view past invoices and download copies for your records at any time.
Change or cancel your plan
- Upgrade or downgrade — you can switch tiers at any time; see choosing a plan if you’re weighing options.
- Cancel — cancel before your renewal date to avoid the next charge. Note that renewal payments are non-refundable; see our Refund Policy for details.
Billing questions
For anything billing-related — a charge you don’t recognize, a receipt you need, or a plan change you’d like help with — contact us and we’ll sort it out.
Still need a hand?
Contact our team →